I purchased a new Tory Reversible Saffiano Belt 2 years ago at a Tory Burch Outlet in San Antonio TX on a vacation. I only got a chance to wear the belt once! The next time I went to wear it, the Pin is missing. How can I possibly get another Pin! I’ve been to the store in my city but they stated I have to go back to the Outlet where it was purchased! I didn’t even attempt to remove the pin it must have been already loose and fell off when I remove