Are you willing to pay more with your SA when preloved would save you money?
- General Shopping
- 9 Replies
“My” last SA retired 22 years ago. 
Since then, between boutique turnover, and the fact I’m a sporadic shopper, I get someone new almost every time I go to buy something.
So my personal equation factors 1) how much am I saving by buying preowned, 2) how inconvenient is it to buy, and 3) how much work has the SA who assisted me done?
If the SA has actually been helpful - answering questions, texting or emailing additional pictures, ordering in from another store - I’m buying from that person. I don’t care how easy it is to get and how much money I could be saving. On the other side, if the SA is actively rude, I avoid the brand for at least a decade.
But it’s rare for me to get notable service. Usually, it’s reluctant smiles if I can get anyone’s attention at all.
Usually, I’ll look at things in the boutique, and then do preowned as long as the savings is at least 20% off retail

Since then, between boutique turnover, and the fact I’m a sporadic shopper, I get someone new almost every time I go to buy something.
So my personal equation factors 1) how much am I saving by buying preowned, 2) how inconvenient is it to buy, and 3) how much work has the SA who assisted me done?
If the SA has actually been helpful - answering questions, texting or emailing additional pictures, ordering in from another store - I’m buying from that person. I don’t care how easy it is to get and how much money I could be saving. On the other side, if the SA is actively rude, I avoid the brand for at least a decade.
But it’s rare for me to get notable service. Usually, it’s reluctant smiles if I can get anyone’s attention at all.
Usually, I’ll look at things in the boutique, and then do preowned as long as the savings is at least 20% off retail