Will I get a refund or anything?

Sophia

Sophia

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O.G.
Apr 17, 2006
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#1
I have owned a batignolles bag since September. I bought it off eluxury. I have recently noticed that on the "leather-tab" thing that the handles are connected too, there is a piece of string unraveling.

If i take it into LV store can i get a new bag. Or can i get a refund. Or can they fix it in anyway. also i purchased the bag from elux so i dont know if they will take it in? so please help me, lol im only 14. and im in desperate need of help!
 
#2
If you've had the bag since September, you will not get a refund. I don't live in the States so I'm not familiar with eluxury's policies. But up in Canada, the refund/exchange policy is 14 days only.

It may be possible for you to take the bag in for repair. Phone a boutique and inquire.
 
#5
If it's something "relatively" minor, like a string unraveling, I think the boutique should be able to repair it fairly quickly, so I don't think you have anything to worry about. :smile:
 
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