(Because they feel like it?) My 2-week-old order was recently cancelled--they weren't even sale items--and when I spoke to an online rep, this is what I got: ME: Hi, Could you please tell me why this order was cancelled? Aymee McKenna: Thank you for contacting us regarding the letter you recently received. We have forwarded your communication to Michael Rollins, manager of our Executive Services Department. You will receive a response within one business day. ME: What letter did I recently receive? I didn't get anything Aymee McKenna: Please note that this letter is on the way to you. It will be received shortly. This will have the reason that the order was cancelled. ME: Can you provide information now as to why it was cancelled? Aymee McKenna: We do apologize, however, we do not have additional information on the cancellation of your order available. Please allow this letter to be received for additional information. Has this happened to anyone else? P.S. In response to a complaint letter I wrote last month to Terry Gradidge (VP customer service) regarding several incorrect or worn items they sent me, I was mailed a regular envelope with a SmartLabel, no note. HA.