Okay, so if I want to EXCHANGE something I got for PCE, will I get the discount on what I exchange it FOR, too? Or...will I only get credit for the amount I paid and have to pay the difference on the FULL PRICE item I am exchanging for?
I think it depends on the value of the item you're exchanging it for.
For instance, if it's the same bag in a different color, you're fine.
If it's say, an Ali for a Leigh, you'll owe the difference.
Was this TODAY...after PCE ended? If so, that's great...that is what I am askingI exchanged a small Ergo for a Medium ...paid 148 PCE for the small (originally 198) and then had to pay a 51 dollar difference for the medium (about 201 with PCE, originally 268 ish?)
Was this TODAY...after PCE ended? If so, that's great...that is what I am asking
^^^ Makes total sense. I'm too wondering if you tell them you got the ALI during PCE they'll also apply the discount on the new purchase.
I think it depends on the value of the item you're exchanging it for.
For instance, if it's the same bag in a different color, you're fine.
If it's say, an Ali for a Leigh, you'll owe the difference.
WOW..that seems a little silly that they'd make you pay the difference when you just wanted a different SIZE, same item!?!? WOW!I wanted to exchange shoes for the same shoes, but different size, and I was going to have to pay the difference. I was shocked since it was the same item and the reason for the exchange were the shoes didn't fit. My store didn't carry them and I had to buy them without trying on. Maybe it varies store to store, but that's what I was told.
I wanted to exchange shoes for the same shoes, but different size, and I was going to have to pay the difference. I was shocked since it was the same item and the reason for the exchange were the shoes didn't fit. My store didn't carry them and I had to buy them without trying on. Maybe it varies store to store, but that's what I was told.
Thanks for the info. Sounds a bit complicated...So, you can return something to the store WITH tags ON but WITHOUT a receipt?? What if you return a Boutique purchase to an Outlet?I was in my boutique today and wanted to exchange an item and pay the difference which I have done in the past. The SA did a return and was charging me the full price of the new bag without the discount. I told her that I had spoken to the manager via telephone and she had advised me that I could do an exchange and pay the difference in dollar amount. To make a long story short. If you are going to exchange on something you purchased with the PCE do not do it with your original receipt as you will get a return/credit to your card and be charged the full amount of the new item versus returning the original item with pce discount (no receipt) and paying the difference in retail price of the new item. I then asked to speak to the manager and she gave me the new item with the PCE discount as I told her I was doing this as an exchange and that she had verbally told me over the phone that I could do so.
She agreed.