Actually, Duna, this is what I was trying to explain on Kou's thread. Podium and SO are just slightly different. Podium orders can be rejected because the leather and color you want must be available at the time. If your podium order is rejected then you can special order. Special orders are never rejected and it's a matter of waiting for the leather/color combo you want to pop up. I know this sounds confusing, but I've discussed it with a few people and this is the best I can describe it.All SO are taken by the store managers to Paris twice a year (July and Febuary Podiums) when they come back from the Podium they know which So have been accepted and which haven't. So basically, considering that the SM stays about 10 days in Paris, when he comes back he'll tell you whether your SO has gone through or not...At least this is how it works at my store....If your SO hasn't been accepted, you can go on trying as long as you like , at each Podium: there's a client of my SA that wanted a bag in a specific color/leather combo, and her order was refused, so she kept on sending it to each Podium until after 3 years it was finally accepted....! It depends on whether they have that color/leather available at that specific time.... HTH
Podium orders are confirmed within a month, if rejected then the item can be SO'ed, which take so much longer. Special orders, once placed, are never rejected unless the leather and/or color you want is no longer available. SO's will get done, it's just a matter of waiting.From the time you place your SO, till the time you expect to receive your SO, does your SA keep you updated that your SO is still good? Do you get a confirmation upfront that the SO has gone through? Or is it just an acceptance of request at the store level, and it does not mean that the order has escalated to Paris. How can you be sure Paris has it?
Actually, Duna, this is what I was trying to explain on Kou's thread. Podium and SO are just slightly different. Podium orders can be rejected because the leather and color you want must be available at the time. If your podium order is rejected then you can special order. Special orders are never rejected and it's a matter of waiting for the leather/color combo you want to pop up. I know this sounds confusing, but I've discussed it with a few people and this is the best I can describe it.
Well, the only reason I know about this process is because they REJECTED MY PODIUM ORDER!!!!!! So..............I had to SO it. I was so confused that my SA had to explain everything to me from square one , because I was grilling him on the possibility that my SO may not go through. I guess he figured it was best to explain everything rather than have me badger him every few weeks about whether or not the order went through.OK, I see what you mean HG...Maybe my SA didn't go as far as explaining all this to me; she just said that one goes on sending ones request to Paris until it get's accepted (unless the leather is discontinued, I suppose)...
Well, the only reason I know about this process is because they REJECTED MY PODIUM ORDER!!!!!! So..............I had to SO it. I was so confused that my SA had to explain everything to me from square one , because I was grilling him on the possibility that my SO may not go through. I guess he figured it was best to explain everything rather than have me badger him every few weeks about whether or not the order went through.