Ok so how do I know for sure if I am not allowed to contact the credit card company that did not rule in my favor. I am just supposed to take your word? How do I know that this did in fact not rule in my favor and Paypal is not keeping the money? Will you then explain to me how a credit card company when its in their favor to not charge their customer (and I had it in writing that she would be responsible for the item), when they would be receiving interest from the payment? I will have to pay the money back but I will make sure after I close my Paypal account and report this to every anti paypal and consumer affairs department in my state.
[email protected] wrote:
[email protected] wrote:
Dear Samantha martinez,
As you know, we have been using the information you provided to dispute a
chargeback filed against the transaction detailed below. Despite our best
efforts, the buyer's credit card company decided in favor of the buyer.
Unfortunately, we do not control the outcome of the chargeback decision
reached by the buyer's issuing bank in a credit card transaction. By
accepting the terms of the PayPal User Agreement, you agreed to accept the
decision of the issuing bank as final and legally binding for this type of
dispute.
Please review the information below for more details about this case.
-----------------------------------
Details of Disputed Transaction
As you know, we have been using the information you provided to dispute a
chargeback filed against the transaction detailed below. Despite our best
efforts, the buyer's credit card company decided in favor of the buyer.
Unfortunately, we do not control the outcome of the chargeback decision
reached by the buyer's issuing bank in a credit card transaction. By
accepting the terms of the PayPal User Agreement, you agreed to accept the
decision of the issuing bank as final and legally binding for this type of
dispute.
Please review the information below for more details about this case.
-----------------------------------
Details of Disputed Transaction