Furniture clinic offer a colour match service for their polishes. I've used their coloured polish restoring a chocolate NVT bag, but would contact them directly to ask regarding spongy leather. I have found them to be extremely helpful.Thanks for this. Has anyone used the Furniture Clinic for restoring colour to an Spongy Oak Mulbery such as the Effie Tote? What's the success rate like? Thanks, M
Hi
Can any of you ladies help? I have just bought a Mulberry Oak East West Bayswater and it has Mulberry tree lining. Other E/W Bayswaters are unlined. Were some made with lining?
Hi - yes, some were lined.
If you would like reassurance, please feel free to refer to our experts on the Mulberry Authentication Thread (link below) and they will take a look at you bag for you.
http://forum.purseblog.com/mulberry...mulberry-please-read-post-1-first-901871.html
Another end of the strap.Hi, I am new to Mulberry. My first bag is Tessie Satchel in oxblood which my husband bought for me during our trip to London in October last year. I love it, so I've been wearing it almost every weekend since then. Today, I took it out and I noticed some parts of the black lining (piping?) are peeling away/missing or just look shoddy. Is this normal, or should I try contacting Mulberry? Problem is, I don't live in the UK where it was bought.
Another end of the strap.
Hi,
The sealant used on the edges of the leather is called "inking". It shouldn't be peeling on such a recently purchased bag. As you are not in the UK I suggest you contact Customer Services and take it from there. Contact details below:
GENERAL ENQUIRIES
For general Mulberry enquiries please contact us using the details below.
[email protected]
+44 (0) 1761 234 273
Mulberry Company (Sales) Ltd
The Rookery, Chilcompton
Somerset, BA3 4EH
England
Let us know how you get on.
Sorry to hear that, have you thought about calling in a Mulberry store or outlet?Hello, just wondering if anyone can help with a little inking problem on an Alexa in silky snake? The inking has broken down on the handle, about 3-4 ins in the centre on both sides. (WouId the whole of the handle have to be done?) I have been in touch with a local repair specialist and have been quoted an estimate of £60 to do the work. Does this seem reasonable? (I have no idea what the quality of their work is like unfortunately) Does anyone know roughly what Mulberry charge for this kind of repair? I have contacted them about it but have been waiting ages for a response and I am keen to get the work done quickly.
Any assistance here would be much appreciated if anyone has had a similar problem.....
Many thanks
It would be cheaper to go with Mulberry, I had an alexa re-inked a two years ago and it cost £25 + VAT to do the whole bag. I don't think it would be that much more than this now.Hello, just wondering if anyone can help with a little inking problem on an Alexa in silky snake? The inking has broken down on the handle, about 3-4 ins in the centre on both sides. (WouId the whole of the handle have to be done?) I have been in touch with a local repair specialist and have been quoted an estimate of £60 to do the work. Does this seem reasonable? (I have no idea what the quality of their work is like unfortunately) Does anyone know roughly what Mulberry charge for this kind of repair? I have contacted them about it but have been waiting ages for a response and I am keen to get the work done quickly.
Any assistance here would be much appreciated if anyone has had a similar problem.....
Many thanks
Call customer repairs directly, they will give you an approximate price, then once you post the bag to you will confirm an exact price before commencing the work.Hello, just wondering if anyone can help with a little inking problem on an Alexa in silky snake? The inking has broken down on the handle, about 3-4 ins in the centre on both sides. (WouId the whole of the handle have to be done?) I have been in touch with a local repair specialist and have been quoted an estimate of £60 to do the work. Does this seem reasonable? (I have no idea what the quality of their work is like unfortunately) Does anyone know roughly what Mulberry charge for this kind of repair? I have contacted them about it but have been waiting ages for a response and I am keen to get the work done quickly.
Any assistance here would be much appreciated if anyone has had a similar problem.....
Many thanks