Hello! I would like to share my story today. Sorry if it's a bit long and nothing dramatic really. Background is i'm not an impulse shopper, i don't follow brands & trends but i'm comfortable with spending big. It was the first time shopping at my local Dior store..here's my experience.
I was looking around in the Dior store and zoomed in on the Diorama in blue lambskin pretty quickly. The shop was closing & i wanted to do more 'research' before deciding so i didn't purchase anything that day. The SA was the sweetest, most polite guy ever. I was very impressed with his service! He said that the Diorama had another blue in grained calfskin but they were sold out completely in my country & was not sure if there was any new shipment coming. He promised he would call me if there was new shipment for grained calf or when the stock for the blue lambskin is running low (he told me there was 3 pieces left in-store).
Fast forward 2 days later, i went back to Dior. Thinking how happy it would be to see him again! I couldn't stop thinking about the bag & was super excited to go back and thinking how amazing a day it was gonna be. I decided to drop by another Dior first to try it on without the 'pressure' if you know what i mean, it was a mere 10mins walk from either stores anyway. I could have waited to purchase it in Europe as i'll be there in 2 months. It costs a whopping SGD5100 & i was willing to drop an extra $1500 just to get it now. While i was there, i found out that there was THE blue grained calfskin version available. And that the blue lambskin had super low stock. 2 in the current boutique and a display piece left in the first store i visited 2 days back. I was seriously offended. I thought he was a great SA, super friendly and all, but was a liar & did not fufill his promises on calling me when stocks were low. He was just patronising me because i had no 'relationship' with my local Dior boutique?
Anyway the other Dior store i went, the SA was annoying as hell as well. He kept telling me if i wanted to take my time to decide, then come back awhile later (which i did not even mention anything about leaving. I just arrived 5 mins ago??) it may sell out by then. So i should just buy it now. UGH. I bought it anyway. But these experiences left a scar & bad impression on me. I am not keen to return to Dior boutiques in future.
I know i may be too sensitive and whatnot, but this is really a turn off. Maybe i expected way too much. Idk. But if im spending money, i'm buying the experience too. I want to sit down, take my time, feel pampered, you know!?!?! I'm not the demanding or argumentative sort for sure!
This isn't the first time it happened too. Many years back, there were 2 trench blazer coats i really wanted to buy which they didnt have my size for. They promised to bring in the sizes the next day along with some of the bags i was eyeing. They were all smiley , promising to call the nx day. Guess what? No call ever came in. Because of that that first bad impression, i refused to step into Dior. It literally took me years before i was willing to give them another shot. But sad to say, still as disappointed. They are really nice, the moment they realise you will be buying something.
Sorry for long rant. Just really fed up with these SA's judging people & stuff. I mean how hard is it to just make a couple of phone calls!?!??????? Sorry if i may come off as self-entitled =(
Will post pics of bag soon
Not a very accurate indicator but it makes me feel 'safe' knowing that i still have some buffer. Lol! Definitely feel pressured to buy if i asked for it to be reserved. That's why i thought the SA was being a darling when he offered without me asking, to call once he knew that there was stocks for grained leather and to inform me if the lambskin was running low, to which he didn't do either. 
I'm paying premium prices for the premium services for sure. The whole experience is what counts too... For me that's all part of the fun.