well you got a deal on pants which means she most likely lost money, so to make it up, it was in the shipping but 16.50 is alot. normally its like 10
I won an item for $10. When I asked for shipping rates, I was quoted $16.50 for ground and higher rates for priority & overnight. I recevied an invoice for priority shipping and asked her to adjust it for ground shipping and she did.
I received the item and noticed the postage was $6.46 but I had paid $16.50. I sent her an email to let her know that I had received the item and mentioned the postage rate and asked if I was over charged. Here is the response I got:
Hi there i am responding to your question about the shipping cost. The total amount i gave you was for shipping and handeling. there are expenses involved in shipping items. also there are expenses for supplies to ship item's. I have to put gas in my car to drive to the post office where the item's are shippied from. Plus i spend 10 to 20 mins waiting in line at the post office. all in all there is a charge for handeling. The pair of pants which you won for 10 dollars. cost 160.00 min. and the pair that you won were brand new. i do'nt see why this is a issue. I hope that you like the capries, and if i can be of any other help to you please contact me. thank you
In all my correspondence with her she has been very nice. I do understand that there are handling fees & costs associated, but $10? Is this reasonable or am I over reacting? I can't help but feel ripped off. I have not posted feedback for her and not really sure what to post (because she is nice).
Just wanted to get some thoughts/opinions out there....
I agree with quote as well. I think excessive shipping and handling fees above $10 need to be in the price of the item.I agree with this.
I hate when people complain about S&H cost AFTER they get the item...
doing that is against ebays policyWE do try to recoup some fees thru shipping because ebay doesn't take fees on that. I just add the cost of the item and shipping together-if that is fair I don't worry about which part is cost/ship-if too much I don't bid
She told you S/H up front, don't like it don't bid. Pretty simple. And yes, people make their S/H higher than the actual cost because like she said it covers all those extra costs involved in shipping. I don't think it's excessive personally, I know people pad their S/H a bit to cover Ebay fees and I'm Ok with it as long as it is reasonable. I know I have a choice where I buy things and I know I'm still getting a good deal over retail.