So I go to store and order a madison criss cross lindsey and it came today and i am beyond disappointed. The leather is very stiff and when you try to like loosen it up, it kinda make crack lines. And when I looked at the bottom, it was a small piece of leather peeling. I got this for a PCE price was a 598 bag and i paid close to 475 . Ughhh how frustrating..,,,, now I have to drivea n hour away to return it. Do you guys see this alot with Coach lately ? Sorry to be a downer but cant get over this