I just wanted to vent my frustrations somewhere about the fact that negative feedback can be left and is permanent, even if you aren't at fault. I have worked very hard for the feedback I've received and am both a buyer and seller, so I've been on both sides of the fence, so to speak. My particular source of fury at this moment is the fact that I was left with a negative from a buyer which read "Item is damaged. Not as described" or something to that effect. This is incredibly maddening because I went through a lot of trouble to try to get pictures of the item in outdoor light so that the flaws showed up better and I listed each and every single flaw that bag had right in the description. It is a bag from several seasons ago that seems to be pretty popular (as it is widely faked, and the actual authentic ones are hard to come by) and the bag sold for retail at $200.00. I started the listing at $9.99 because of the damage. Now, because this person did not take the time to read the description, nor did she even bother to contact me upon receipt of the bag. My only contact with this buyer was the big fat negative she left. I know there is nothing I can do but to suck it up and accept it, I just wanted to vent somewhere. I am a very careful seller and it just burns me up that this is going to hurt my record.