I too just checked my St. Louis Gm and noticed some small cracking but nothing severe (although it is only a year old)...I will have to keep an eye out to see if it gets worse. It is a shame that the purses are definitely pricey only to have some issues with the sealant/quality.
All of the responses in this thread are so painful to read.......... I sincerely hope that yours will last. I buy Goyard to last forever not four months.....
r15324 So sorry to hear about your experience with Goyard, I have had a similar experience with my Croisiere I scuffed the piping and sent photos to GSF but they said that it was normal wear and tear. I put the bag away for a year and a half then bought the shoulder strap and decided what the hell it couldn't get any worse than it already was. I've purchased many more Goyard bags since then including a St Louis GM which I've beat to death cracked handles and all; but now I know which ones to avoid, which ones can take a beating and which ones to use with kid gloves. At the end of the day, these are just bags and I would choose the exclusivity of Goyard in a sea of LV. I know the heartbreak of the first ouchie still stings but you'll learn to love your St Louis more over time, you've been such a great cheerleader of the brand I'm sure I'm not the only one who would be sad to see you go.
I'll still love my bag forever, it will always bring back the memories of my first day in Paris (just as my little spin at Hermès ).
WOW, that's bad customer service. Thanks for posting it. I was thinking about buying a Goyard belvedere to be my new tourism-bag (rain-proof, doesn't get dirty easily and is pretty light to carry around during the long walks of my trips).
At first I refrained from buying them because I was fearing they could be the next "Louis Vuitton Canvas", i.e, that soon the streets would be flooded with fakes and they would be tacky bags. They are still cool and are indeed pretty, but will they remain in this same status in a year? LV used to be a classic too before the big fake-canvas' tsunami.(I would love to hear your opinion about this).
Then I went to the St. Honoré boutique and they were so rude and indiferent. And I was reasonably well dressed for walking around in Paris ( Repetto flats, jeans, a burberry coat and a Chloe bag), because you cannot expect to be extremelly well treated in Paris when you wear sneakers.
Now your post just made me sure of my decision. Thanks! And I am really sorry about your bag.
I pretty much always shop looking really drab. T-shirt, jeans and flip-flops. I wasn't particularly well-dressed at Goyard/Hermès either while in Paris, but I've always commanded good customer service while in any store. I just hate how they can hide away from me, and take advantage of me behind a computer screen!