I got the Pomme d'Amour heart purse, but.. (Update)

[jane]

That is outstanding. Having a good SA makes such a world of difference. Mine called me this morning, and started out by saying "hey, how was the 5K this weekend?" I told him on Friday that I was doing a 5K race on Sunday and he remembered!

He also told me that he would make sure that as soon as my stuff arrived, he would set it aside for me and give me a call. He's great!

 

[Label Addict]

I'm so glad it worked out for you, I see you're in the UK too which is your store??

 

[j'aime_vuitton]

LV needs more SA's like that! Thats neat on how you got an exchange!

 

[helenNZ]

hey im glad to hear that everything has worked out for ya!!! enjoy your flawless heart purse!!! woop woop weeeeeeeeeeeeeeeeee!!!!

 

[vivianhw]

So glad that you got a better one

 

[photoobsessive]

I am SO glad to hear of your positive experience! All too often you hear the bad experiences!

I got my SA the same way, she indulged my questions and my quirky sense of humor, treated me like a valued customer and make LV FUN! not all straightlaced!

i am SO happy for yOU! what an experience! so, you will be getting one on the 9th? congrats!

 

[vuittonolic]

Thank you so much, I just feel so lucky knowing my SA and I never thought I can make friends with them, but with her she is just like friends for me.

Label Addict - my store is Edinburgh which is small but full of surprises. ^__^

 

[HauteMama]

That is great that things worked out. And it is refreshing to hear about great customer service, too!

 

[ILOVEPURSES]

glad to hear every thing worked out!

 

[twinkle.tink]

So glad you got it taken care of.

 

[misspiggy]

What a great SA!

 

[John 5]

Glad things worked out smoothly!!!

 

[vicky]

So glad it worked out well for you, what a sweet SA. Enjoy your new, flawless heartpurse!

 

[Label Addict]

Label Addict - my store is Edinburgh which is small but full of surprises. ^__^

I must get up to the Edinburgh store I keep hearing such good things about it but I do feel a bit weird about thinking of "cheating" on my store

 

[Liberté]

^
Yeah It seems like they have a really good set of staff members there. Not a negative experience yet to be heard of. O.o