How Lv Really Made Me Mad Today....

I'm so sorry that they messed it up and now you have to wait. But I'm sure that your bags will be wonderful and that your gift will be cute (can't wait to see what it is).
 
I'm sorry about your situation! It's totally unacceptable for you to pay overnight and NOT receive it as you paid for it! Good thing they handled the problem well, though. Let us know what the gift is! :smile:
 
Goodness, I would be furious having paid to overnight ship it! VIP or not, everyone should get efficient service, especially if you pay extra for it! They really need to refund that fee. Please show us the free gift when you receive it, I'd love to know what it is!!! :graucho:
 
I'm very sorry this happened to you! At least they're taking care of things well, settling the shipping charge and including a VIC gift! It's still unfortunate, though. Let us know what the gift is when you get it! :graucho: