In my listing I said that I only ship to confirm address. The seller paid me with an unconfirmed one.
Should I ship the bag to them anyways? Its an expensive bag ($2000+) so I'm not sure if they do a dispute I could lose everything (money + bag) so I was thinking I should pay some money out of my own pocket and have it ship with UPS or Purolator with signature. At least I have some way to prove someone received it.
The address the buyer told me to ship it to is her bf's work address because no one is home usually. When I looked up that address on 411 and called that number it says the number doesn't work.
Now, I'm confused what to do because I had a people lose packages with UPS. I had one of my packages opened from Purolator (the dust bag slashed) but with Xpresspost nothing happened (except no signature).
I guess I can do a refund also but I'm in the process of taking the money out so I don't know what to do! HELP!
1. Should I try to refund her money? And apologize saying I need a confirmed address. Not sure how I can stop the money withdraw thing from Paypal.
2. Ship it anyways but with Purolator (up to $1000 insurance with signature), UPS (full coverage, not sure if I can get signature) or Xpresspost (no signature up to $1000 insurance).
TIA! I hope I'm making sense in my post....
Should I ship the bag to them anyways? Its an expensive bag ($2000+) so I'm not sure if they do a dispute I could lose everything (money + bag) so I was thinking I should pay some money out of my own pocket and have it ship with UPS or Purolator with signature. At least I have some way to prove someone received it.
The address the buyer told me to ship it to is her bf's work address because no one is home usually. When I looked up that address on 411 and called that number it says the number doesn't work.
Now, I'm confused what to do because I had a people lose packages with UPS. I had one of my packages opened from Purolator (the dust bag slashed) but with Xpresspost nothing happened (except no signature).
I guess I can do a refund also but I'm in the process of taking the money out so I don't know what to do! HELP!
1. Should I try to refund her money? And apologize saying I need a confirmed address. Not sure how I can stop the money withdraw thing from Paypal.
2. Ship it anyways but with Purolator (up to $1000 insurance with signature), UPS (full coverage, not sure if I can get signature) or Xpresspost (no signature up to $1000 insurance).
TIA! I hope I'm making sense in my post....