Ok guys--So I sold a lv wallet on ebay to a women who has over 60 feedback score 100%. She used the buy it now and immedeately sent payment via bidpay.com..a few days later her order was approved. Bidpay provided me with her billing/shipping address which was the same. Her address on bidpay matched with ebay, so I sent it there. I purchased delivery confirmation. It was going from CA to Oregon. I sent the item wrapped carefully and sent it priority (2 day delivery). She didnt pay for insurance and it wasnt offered on my ebay page. I just purchased delivery confirmation and sent it off and emailed her the tracking number.
she now emails me telling me that the tracking number shows it was delivered but she is swearing she never got it. I have never heard of this. from my previous experience when delivery conf is purshased the postal worker takes the item to the front door and hands the item to who opens the door and scans the bar code on the tracking slip etc. She said I need to contact my usps center and ask them.. wtf? they have nothing to do with it, I sent it to your billing address you gave bidpay, the tracking shows it was delivered to the same address which was on the label, the zip codes match. Im sort of suspicious that she might have a weird postal man and he might have just stuck the item in her box without a signature or scan and she just kept the wallet and is now saying she didnt get it because no one signed for it. what should I do? I did everything on my part and im 95% sure she has the wallet. she said if she dosent get it shes going to do a charge back via bidpay, which is complete BS because I sent the wallet, she has tracking, tracking shows delivered, she gave her billing address to bidpay, I sent to exact address bidpay shows as her billing and shipping and the conf number shows the same address.
what do you guys think?
any help!
she now emails me telling me that the tracking number shows it was delivered but she is swearing she never got it. I have never heard of this. from my previous experience when delivery conf is purshased the postal worker takes the item to the front door and hands the item to who opens the door and scans the bar code on the tracking slip etc. She said I need to contact my usps center and ask them.. wtf? they have nothing to do with it, I sent it to your billing address you gave bidpay, the tracking shows it was delivered to the same address which was on the label, the zip codes match. Im sort of suspicious that she might have a weird postal man and he might have just stuck the item in her box without a signature or scan and she just kept the wallet and is now saying she didnt get it because no one signed for it. what should I do? I did everything on my part and im 95% sure she has the wallet. she said if she dosent get it shes going to do a charge back via bidpay, which is complete BS because I sent the wallet, she has tracking, tracking shows delivered, she gave her billing address to bidpay, I sent to exact address bidpay shows as her billing and shipping and the conf number shows the same address.
what do you guys think?
any help!