Hello everyone,
I have always been a fan of LV but just recently became addicted thanks to this lovely forum and from falling in love with the Damier Speedy 25. So you could understand my excitement as I went to buy my very first LV this past weekend. But when I got to the store, no one would help me. No greeting, no "are you looking for anything?"...nothing!
There were two SAs standing around talking and clearly saw me standing at the counter but would not come up to help me. Okay...fine after a couple of minutes I decide to go ask for assistance but instead they go approach people who just came into the store and were only "looking". Seriously???? I couldn't believe it. I was dressed casually in jeans, a Lululemon jacket (not hoodie) and my Coach sling so it's not like I looked like a slob. I ended up waiting a couple more minutes before I decided to eventually leave the store without my first LV.
So I am just wondering if anyone else has ever been snubbed or received horrible customer service? What did you do? Did you go back? I was just so turned off by the experience but would still like to eventually make my purchase. I would prefer not to do it online but am starting to think that might be the way to go??
I have always been a fan of LV but just recently became addicted thanks to this lovely forum and from falling in love with the Damier Speedy 25. So you could understand my excitement as I went to buy my very first LV this past weekend. But when I got to the store, no one would help me. No greeting, no "are you looking for anything?"...nothing!
There were two SAs standing around talking and clearly saw me standing at the counter but would not come up to help me. Okay...fine after a couple of minutes I decide to go ask for assistance but instead they go approach people who just came into the store and were only "looking". Seriously???? I couldn't believe it. I was dressed casually in jeans, a Lululemon jacket (not hoodie) and my Coach sling so it's not like I looked like a slob. I ended up waiting a couple more minutes before I decided to eventually leave the store without my first LV.
So I am just wondering if anyone else has ever been snubbed or received horrible customer service? What did you do? Did you go back? I was just so turned off by the experience but would still like to eventually make my purchase. I would prefer not to do it online but am starting to think that might be the way to go??