eBay, etc. General Question/Answer Thread

#10,081
whateve said:
One of the items I sold is lost in the USPS system. I opened a missing mail search a few days ago. If I have to file an insurance claim, you have to prove the item's worth. It was a vintage bag. How do I prove what it is worth? Shouldn't the price paid by the buyer be enough?
Click to expand...
The price it sold for would be the value.
 
  • Like
  • Thanks
Reactions: MAGJES and whateve
#10,082
BeenBurned said:
If you filed for NAD (not as described) through the order, as opposed to just contacting the seller and asking for a return, when the seller accepts, you should have received a prepaid return shipping label.

Print the label, attach it and ship. Once tracking on the label shows delivery to the seller, the seller has 2 days to issue the refund. If she doesn't do that, you can request ebay to step in. They'll issue the refund.

It sounds like ebay NARU'ed the seller so I'm not sure whether you're able to contact her.
Click to expand...

For some reason, eBay just refunded me. I guess my 12 year old has a new purse!
 
  • Like
  • Haha
Reactions: whateve and BeenBurned
#10,084
Could someone explain a postage time issue?
I sold an item over the weekend with a 2 day postage time. I checked the order details carefully (twice) and the item was to be posted by 11.59pm Tuesday 16 April - that’s today in my part of the world.

When I printed the postage label through eBay this morning the advice had changed to shipping by Monday 15 April. How does this happen?

I’m annoyed that I didn’t print the original order advice for 16 April, but that date was the expected shipping time frame anyway so I didn’t think I’d need to.

Any ideas?

As a seller I really can’t keep up with eBay anymore :annoyed:
 
#10,085
Straight-Laced said:
Could someone explain a postage time issue?
I sold an item over the weekend with a 2 day postage time. I checked the order details carefully (twice) and the item was to be posted by 11.59pm Tuesday 16 April - that’s today in my part of the world.

When I printed the postage label through eBay this morning the advice had changed to shipping by Monday 15 April. How does this happen?

I’m annoyed that I didn’t print the original order advice for 16 April, but that date was the expected shipping time frame anyway so I didn’t think I’d need to.

Any ideas?

As a seller I really can’t keep up with eBay anymore :annoyed:
Click to expand...
Makes no difference right? You just ship it asap
 
#10,086
I ordered a cheap pin on ebay a couple days ago, and I received the package today only to receive a ziploc bag with $12 cash and an apology letter from the seller saying that the pin is lost.

The money was the refund. I mean I am not complaining, but I wonder why he never refunded me through ebay instead? Oh well.

Has this happen to anyone or is it just me?
 
#10,087
Naminé said:
I ordered a cheap pin on ebay a couple days ago, and I received the package today only to receive a ziploc bag with $12 cash and an apology letter from the seller saying that the pin is lost.

The money was the refund. I mean I am not complaining, but I wonder why he never refunded me through ebay instead? Oh well.

Has this happen to anyone or is it just me?
Click to expand...
He didn't want to get a defect by cancelling for OOS which would have seriously impacted his account. It's very sneaky.

This is NOT INR since there's tracking showing delivery but you have a legitimate NAD claim if you chose to open it. (What you received is not what was described and pictured, making it "not as described." If you chose to open the claim, you'd have to return the $12 (on the seller's dime for the shipping label) and you'd get a full refund anyway, but doing this would certainly impact the seller's metrics.
 
  • Like
  • Thanks
Reactions: whateve, Naminé and bag-princess
#10,088
BeenBurned said:
He didn't want to get a defect by cancelling for OOS which would have seriously impacted his account. It's very sneaky.

This is NOT INR since there's tracking showing delivery but you have a legitimate NAD claim if you chose to open it. (What you received is not what was described and pictured, making it "not as described." If you chose to open the claim, you'd have to return the $12 (on the seller's dime for the shipping label) and you'd get a full refund anyway, but doing this would certainly impact the seller's metrics.
Click to expand...
Thank you Beenburned for the helpful post. I feel kind of bad since he went through the trouble of sending me this cash and writing out the letter, so I will skip out on filing the claim. I still got my money back so it's okay. I appreciate it.
 
  • Like
Reactions: elaineiwhite, whateve and BeenBurned
#10,089
I'm curious if listing an item's condition inaccurately is a listing violation on ebay:

Seller listed an item new with tags and in the description they state that it is in perfect condition.

When viewing the photos I clearly see snags and at least two long runs in the material. (IMO there is no way the seller did not see this when taking pictures.)
 
#10,090
MAGJES said:
I'm curious if listing an item's condition inaccurately is a listing violation on ebay:

Seller listed an item new with tags and in the description they state that it is in perfect condition.

When viewing the photos I clearly see snags and at least two long runs in the material. (IMO there is no way the seller did not see this when taking pictures.)
Click to expand...
It can be a mistake although I can't even count the number "new" items that have had descriptions of "only worn/carried twice," or similar wording.

It'll work against them because it'd be an obvious NAD issue and the seller would have to accept a return plus pay for return shipping if the buyer catches the mistake. And although it wouldn't be a defect on the seller's account if the seller willing responds to and accepts the return, it affects the seller's metrics when a NAD case is opened. (And that happens even if it's a false claim.)
 
  • Like
Reactions: MAGJES and elaineiwhite
You must log in or register to reply here.
Top
Back