I Have a vintage piece that is really turning greenish (gold hardware tarnishing) and the nylon is feeling quite dirty.. Does prada do any such cleaning servicing or we have to bring to mybagspa type services?
The short answer is yes. However you may want to take the bag to a Prada store for them to advise on what services they can offer, what the cost is and how long it might take. I've heard some horror stories of bags being left for repair/repolishing and nothing happening for months, then the bag being returned to the owner having never left the store!!!! Or you could contact [email protected] and make enquiries through there. Be aware that if you contact them through the email address, English is not their first language so choose your wording accordingly, and be prepared for the reply to be in a very formal tone. HTH
thank you so much! can i still drop an email to the above address even though i'm in Singapore?
I'm glad to see this post! The bronze bag I just bought had a small tear at the leather tag. Not sure if prada can replace it. My bag is just a few days old and I don't think I cause this defect =(
I have include a pic for reference. Do the rest of you have this problem with the 'luggage tags'?
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^ Saffiano is durable...looks like this was bad from the get-go....Very interested to hear how Prada responds to repair work...please keep us updated!!!
::::gasp::::: oh no not your lovely new bag! wth is going on with Prada quality with these saffiano bags? I always thought that saffiano was very durable
I went to prada to replace the tag, not just once but 2 times in 2 days!
Those tag straps tear sooo easily! The SA spent quite a moment getting one without a defect! I wonder if other saffiano bags have same problem or its only for this bronze material