Decollete 868 Heel Incline Mis-aligned

[kitty_s]

I just bought a pair of black Decollete 868 and discovered that the heel slope incline is in consistent with each shoe and is mis-aligned. When you line up the shoes sideways and you look at the slope angle of the heel and one shoe is on a steeper incline.
Anyone else encountered that issue? or do i just have bad luck?

 

[ladydeluxe]

eeeps, that happens. i think you need to exchange for a brand new pair. i am very particular about the heels being aligned.

 

[gemruby41]

Sorry to hear that. I agree, exchange it for a new pair.

 

[Biondina1003]

Yea, let your SA know ASAP! And trade them in!