Chanel product quality? Take a look at my GST.

[NHLgirl004]

Can you believe it?!?!? And the sad thing is that I use my GST only as a purse (rather than tote). Can the weight of a small wallet, sunglasses, cell phone, and house keys cause this? AND -- I just bought it at the end of May. My only consolation is that Chanel will repair it - at their expense.

 

[chabich]

Wow, I am shocked! It's great that they will fix it, but that should never happen!!! I just bought a GST last week.....

 

[Beach Bum]

ACK.....SO SAD....we spend all this money....shouldnt happen!

 

[chanel255]

did you get it from the chanel boutique? if so, did they have to send it away for repair or did they do in-house repair??

 

[20thcenturyfox]

OH that is so sad.! I want a GST but with the price increasing, the suspect quality.. i just don't know anymore! Chanel needs to reevaluate quality control!

 

[luv4bags]

Wow, unbelievable!

 

[Luccibag]

Yikes, I just got one last week!

 

[Jayne1]

I've seen other customers bringing in their GSTs with strap repairs. Totally unacceptable!

 

[luvparis21]

yikes... that is not supposed to happen to a purse that costs almost to $2k...

 

[originallyxelle]

=O


chanel has been having some shoddy handiwork lately

 

[sratsey]

 

[anonymous]

horrible!

 

[Glamazon Huntress]

Wow....that's really bad. Makes me think twice about getting a chain-linked bag...how did that bag get through product testing?? They better pay for the repairs!

 

[DamierLover]

Unbelieveable. And sadly no guarantee it won't happen again if they fix it with the same material. I'd want an exchange or refund. Doesn't matter that it's a few months old. This is not acceptable. Way too much money for that to happen.

 

[Purrrfect]

boo hiss hiss - that is not right. At least it can be fixed - but still it just really ruins the whole Chanel luxury item feeling.