Well here in HK the SA said it to me outright! The manager who I complained to denied its veracity but he was just trying to placate me!
One thing I will readily admit is having worked with one or more "shifty" and "shady" Sales Associates. Please know "Baghongkonglady" that I am not denying your experience. I have encountered a few SAs who only have their own agenda in mind, rather than respecting the protocol of the brand. However, I can usually spot these individuals rather quickly and I immediately terminate our contact.
I applaud you for writing letters and sharing your experience with management. If you continued to feel that the manager was equally inappropriate, I would contact corporate. In the US, our Chanel Hotline is a very good resource for this. Getting off topic here...
✨Cannot wait for my Cruise 2017 jumbo classic flap in turquoise caviar leather to arrive!
