OMG! Ok, that ticks me off; for the money we spend, that SHOULD NOT BE HAPPENING! I received my Cotton Club last week; I am taking photos of the rings today and am going to keep a close eye on them. One problem and BACK it goes. Geez, how much do you have to spend to get quality workmanship? Sad, Chanel, sad.
I do want to put this out: Looking at them much closer, I take this as a design flaw. Why could they not use a bigger ring (such as the one on the GST) knowing people are going to carry more in this bag since it's a tote? Someone dropped the ball on this one.