I apologize in advance for the long post
Okay, so I sold a beautiful, authentic Chanel bag on ebay. It was from the early 90s and the style was a bit old for me. Anyway, the buyer contacted me stating that the bag was too small for her and that she overbid and wanted to return it. I explained that the dimensions were stated in the listing and that bidding is a binding contract. She opened a SNAD PayPal claim, which was officially denied. She left me negative FB that contained profanity, so ebay removed it. Since then she has been sending me harassing emails calling me all sorts of obscene names and threatening a law suit. Today, she sends me an email stating that she knows where I live and work (which she proved that she does), and that she is going to come looking for me. I contacted ebay and their security department is investigating the emails. Now, I dont really care if she comes looking for me, but I do care if she does a credit card chargeback or files a small claims suit. Does anyone know how that works? Will the denied PayPal claim help me, and if ebay suspends her account, will that work in my favor? Ebay said I should file a police report. What do you think? Any suggestions will be greatly appreciated.
Okay, so I sold a beautiful, authentic Chanel bag on ebay. It was from the early 90s and the style was a bit old for me. Anyway, the buyer contacted me stating that the bag was too small for her and that she overbid and wanted to return it. I explained that the dimensions were stated in the listing and that bidding is a binding contract. She opened a SNAD PayPal claim, which was officially denied. She left me negative FB that contained profanity, so ebay removed it. Since then she has been sending me harassing emails calling me all sorts of obscene names and threatening a law suit. Today, she sends me an email stating that she knows where I live and work (which she proved that she does), and that she is going to come looking for me. I contacted ebay and their security department is investigating the emails. Now, I dont really care if she comes looking for me, but I do care if she does a credit card chargeback or files a small claims suit. Does anyone know how that works? Will the denied PayPal claim help me, and if ebay suspends her account, will that work in my favor? Ebay said I should file a police report. What do you think? Any suggestions will be greatly appreciated.