cinderellashoes said:I think it's 2 years as well. That's what I was told here in Melbourne (Australia). Could you give your SA a call and discuss your options for now?
I am about to purchase my BN1786 but I keep reading threads like this
cinderellashoes said:^ couldnt agree more. Its not just prada - lv, chanel, etc, have all gone down hill.
I purchased my first prada bag yesterday and im loving it so much!
If you purchased the handbag from a reputable merchant, a problem such as yours should be handled with their apologies, regardless of an existing warranty.I noticed the handles on my saffiano lux tote was starting to peel. i kind of shrugged it off because I've had the bag for some time now but I don't think it's been two years....does this mean that it would still be under warranty of some type? What would I need to do to get them repaired? I'm pretty sure I have the receipt somewhere....
If you used a credit card to purchase, you may want to dispute the amount. That will usually generate a response!I bought a saffiano lux, BN 1801 and the sides were slightly uneven when I received it. I had actually ordered the bag from Hawaii from a contact I got from other threads in this forum. Admittedly the 'cracks' are not extremely worrisome, but i'm bit sad knowing it's not perfect! I've written twice to the SA asking for advice but no reply...
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Exciting! You will likely enjoy it for many years to come^ couldnt agree more. Its not just prada - lv, chanel, etc, have all gone down hill.
I purchased my first prada bag yesterday and im loving it so much!
I would mention to your SA that there seems to be a known problem with this bag and ask if something is being done to correct it. Ask how they will handle the problem if it were to happen to your bag in say 2 or 3 years.I think it's 2 years as well. That's what I was told here in Melbourne (Australia). Could you give your SA a call and discuss your options for now?
I am about to purchase my BN1786 but I keep reading threads like this