First, I take excellent care of my bags. I purchased a Zucca handbag with flap a year and a half ago. This is not the only bag I use. The bag is somewhat oblong. The bag while on your shoulder would tend to crease in one spot. The fabric at that point created a small rip. Fendi no longer makes this bag. I feel they should give me a credit since they tried to repair it and it looks horrible and especially since it is a defect. Has anyone else experienced anything similar to this? Very disappointed!