This is my first LP and I got it on sale from Nieman Marcus. I've always admired LP and decided to try it out. I loved the leather the minute I brought it home. I've only gotten to around to using it three times so far, but I noticed the last time I used it, the outer zipper pull had fallen off!
NM told me to contact LP since it would be covered in their defect warranty. I emailed LP CS and they emailed me back saying that they couldn't do anything about it and to take it back to NM.
I love the leather and some of the designs, but really if the CS is going to be like this, this will be my last LP bag!
NM told me to contact LP since it would be covered in their defect warranty. I emailed LP CS and they emailed me back saying that they couldn't do anything about it and to take it back to NM.
I love the leather and some of the designs, but really if the CS is going to be like this, this will be my last LP bag!