Zipper issue on my new Fendi tote

BagsAreMyBabies

BagsAreMyBabies

O.G.
Dec 4, 2006
2,346
43
#1
OK, this may be a really simple issue to resolve so I thought I'd run it past you ladies. I bought a Fendi tote last week at Saks but the zipper only zips closed easily about 3/4 of the way. Then it gets kinda stuck. I checked and there is no thread stuck or anything. Is there any easy way to try to loosen up a zipper without ris of ruining the purse?

If not, obviously, I should take it in to exchange. It's just that Saks is an hour away from me and I didn't feel like driving out there just to exchange the purse. Of course, if I just HAD to go to Saks......:yes:
 
#3
i agree. it sounds defective, and i would just get a different one rather than try and fix it now and risk it just becoming worse later on, once you've used it and they won't exchange it anymore.
 
#5
You can also try some Teflon lubricant spray, found at a hardware store. I have used this before. I spray into a cup and apply lightly to the open zipper teeth with a paintbrush. Let dry and see if that makes a difference.
 
#6
jburgh said:
You can also try some Teflon lubricant spray, found at a hardware store. I have used this before. I spray into a cup and apply lightly to the open zipper teeth with a paintbrush. Let dry and see if that makes a difference.
Click to expand...

Excellent, thanks. I will try this first. I ended up calling the store yesterday and they said they were sold out of my bag. I asked what my options were and they said that I could return it or else have them send it in for repair. My thing is, if it actually needs repair, shouldn't they be finding me a new bag ASAP rather than having a bag that i have never used, repaired.

I do like my bag so I really don't want to have to return it, but if I must, I must.....Anyway, I will try the teflon lubricant tomorrow
 
#7
^ If it does go in for repair, and I'm assuming it will be sent to Fendi, they should give you some compensation for that. You paid for a new bag, not a factory second.
 
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