Zara Return Policy

  1. Hi,

    Does anyone know if Zara would only accept returns within 30 days of purchase? That's what it says at the back of the receipt, but what if I'm ok with just getting a store credit? I really want to return a pair of shoes that I bought 5 weeks ago, everything is in tact, and I also have the receipt. I'm ok not getting a refund and just a store credit since I'm most certain I will be buying something again very soon.

    Anyone knows?

  2. I'd try but I can tell you a good friend managed a Zara and they were ruthless with not bending the rules on returns. She once returned an item for a customer 1 day past the date and had a call from corporate the next day reprimanding her. Ridiculous.
  3. Wow, that's interesting to know...and yeah, I think I'll just give it a try since I've got nothing to lose. Thanks for the info!