Hi All! I recently ordered 2 Lou Camera bags from Saks OFF 5th from their July 4th promo in 2 different colors and was hoping to keep one. However, both bags came with some issues. The first bag in dark beige has minor discolouration/tarnishing in the zipper. I tried to wipe it down using a jewelry polishing cloth. It improved but there is still some slight tarnishing. I also inspected the 2 round rings holding the bag and it looked ok, albeit has some slight tarnishing as well. The second bag in dark grey has creases/wrinkles on the front of the bag and the 2 small hardware that holds the straps look loose. I think I will return the dark grey bag as the wrinkles on the font bothers me a lot for a brand new bag. If it were due to my own use, wear and tear, it will be more acceptable because it is my own doing.
Question for you: Should I keep the dark beige bag or return this as well? I really like the color and style but am concerned it will not hold up well with use if there is already slight tarnish/discoloration on the zippers/ hardware. Is this normal? On the little rings attached to the side of the bags, how do you inspect them to make sure they are in good condition?
If the bag will not hold up well in a couple of months, I would rather return now than deal with heartbreak and issues later on since this is not cheap. Please see pics - first is the dark beige; 2nd dark grey. Not sure if the photos clearly captures the issues… it is definitely noticeable in person. Please share your thoughts and experiences. Am I overthinking it? Would you accept or return? TIA!


Question for you: Should I keep the dark beige bag or return this as well? I really like the color and style but am concerned it will not hold up well with use if there is already slight tarnish/discoloration on the zippers/ hardware. Is this normal? On the little rings attached to the side of the bags, how do you inspect them to make sure they are in good condition?
If the bag will not hold up well in a couple of months, I would rather return now than deal with heartbreak and issues later on since this is not cheap. Please see pics - first is the dark beige; 2nd dark grey. Not sure if the photos clearly captures the issues… it is definitely noticeable in person. Please share your thoughts and experiences. Am I overthinking it? Would you accept or return? TIA!


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