Hello ladies, This is my first post in the Coach section! I've been a bit Balenciaga-obsessed lately, but I will always love Coach bags! A friend was recently given a Coach purse, but she didn't like the colour so she took it to a Coach boutique for a refund. They told her it was from the Coach section of a department store (due to the "X" stamp on the inside label-- a bit like the bullet stamp on Factory items). Is it true that department store Coaches are stamped with an "X" inside? Also, do department store Coach boutiques sometimes carry colours/styles that independent Coach retailers do not? Please help!