I was at Holt Renfrew today, and saw these two unbelievable chinese ladies. They first caught my attention in the coat section. I was several racks away but heard this really rude voice telling someone to shut up and that her opinion did not matter. I turned to look, and saw this elderly chinese lady standing next to two middle aged women. I am not really sure what their relationship were, but these two middle aged women were unbelievable. After that incident, I met them again at the stairs. They were ahead of me and my DF and I were behind them. The elderly women obviously had trouble walking up the stairs, I couldn't really get up to help her as the other two women were kinda in the way. They were telling her to hurry the hell up and that she was hold up everyone. I gave her a disgusted look and waited patiently for the old lady to walk up. I am still thinking about this incident as it's left me very saddened and angry. I wish i had gone up and said something to them. But what could I have said? and even if I did say or had done something, what would that have changed? What would you have done?