I sold a pair of Snakilta's on ebay and the buyer received them and claimed the soles were not as described (which they were) and claims the sole is "worn through to the leather" and "needs expensive repairs" (which is also false as sole protectors cost about $40-50) and requested a refund and opened a case. She posted pictures of the shoes and I want to ask if you guys agree or think the buyer's claims are ridiculous!