I have owned a batignolles bag since September. I bought it off eluxury. I have recently noticed that on the "leather-tab" thing that the handles are connected too, there is a piece of string unraveling. If i take it into LV store can i get a new bag. Or can i get a refund. Or can they fix it in anyway. also i purchased the bag from elux so i dont know if they will take it in? so please help me, lol im only 14. and im in desperate need of help!