1/ Many people say that Hermes SA mean and snobby. I wonder why? Do they work on commission? Do you think Hermes teach them to be mean? 2/ How are they getting their jobs? Just really want to know what is the deal with SA ? Shopping must be pleasure and fun, not weird masochistic pleasure I mean they have to assist you, not give you the attitude. That what they was hired for -to assist. I usually have excellent service and last time I was in Hermes it was good , but ....it was still a little funny. I did not ask for Birkin or so,just looked at some Kellys , I like scarfs. But it makes me sick to read that some people was mistreated by SA . Am I kind of nuts and just do not understand the " Rule of the game" ?