yes, they should let ppl know ahead of time. that's why i actually had a problem with NM because they make themselves look like so they are so relaxing about accepting returns, when in fact they monitor your NM account and if they think you return too many stuff they can suspend your NM account! I rather shop at the boutique because they always make it clear about their return policy!
^ I agree...I've bought (2) Chanels from two dif Saks...One is the correct box..the other goes to some other bag...Not too happy about that either...So yeah...in thefuture I'll have to make sure they send the correct box in the first place!I ordered a few bags from both Saks and NM, and all of them did not come with the right boxes. One came without any sticker, the others came with the stickers of different bags. If they change their policies, I'll have to ask SAs to ship the right box to me every time I make a purchase.
yes, they should let ppl know ahead of time. that's why i actually had a problem with NM because they make themselves look like so they are so relaxing about accepting returns, when in fact they monitor your NM account and if they think you return too many stuff they can suspend your NM account! I rather shop at the boutique because they always make it clear about their return policy!
Suspend your account for too many returns? Do you know how many returns you have to make before they suspend it? Also, does this apply for too many exchanges as well? I've never heard of such a stupid policy.