I bought my Manolo Blahnik Sedarabys when I was 32 weeks pregnant. It was an impulse buy so I didn't really have to time to think about how they'd fit once I had the baby. My son is now 15 months old.
Anyhow, I had not yet worn the shoes and I'm glad! A couple of days ago something told me to try them on. I did and, effectively, they were too big. Of course, I panicked. I bought the shoes a year and a half ago, I didn't think I could exchange them.
I called them today and explained what happened and that I am a regular customer (which I am) and the manager said sure, they'd exchange them. WOOT! I there and they knew who I was (goodness knows i go there often!) and proceeded to exchange my shoes. They were very surprised I had kept my receipt for so long. I'm glad I did because they would not have been able to help me if I didn't have it.
So, I am not home with a pair of Sedarabys that fit and a whole new love, and appreciation, for Saks and the people who work there.
The moral of the story is...keep your receipts! I keep them in the box with the shoes.
Anyhow, I had not yet worn the shoes and I'm glad! A couple of days ago something told me to try them on. I did and, effectively, they were too big. Of course, I panicked. I bought the shoes a year and a half ago, I didn't think I could exchange them.
I called them today and explained what happened and that I am a regular customer (which I am) and the manager said sure, they'd exchange them. WOOT! I there and they knew who I was (goodness knows i go there often!) and proceeded to exchange my shoes. They were very surprised I had kept my receipt for so long. I'm glad I did because they would not have been able to help me if I didn't have it.
So, I am not home with a pair of Sedarabys that fit and a whole new love, and appreciation, for Saks and the people who work there.
The moral of the story is...keep your receipts! I keep them in the box with the shoes.