My brother was in the city today and I told him to stop by the Hermes store to see if they had anything I might be interested in. I gave him all the specifics of what I might be interested in. He said that the SA he was talking pulled out all the boxes of what was available in a Kelly 32. Unfortunately they were all black which I didn't want. Now the surprising thing that she did for him and not for me was that she actually checked her computer or called (not sure which. Didn't get all the details) and she was able to locate a rouge Kelly for him at another store and If he wants it shipped, she can do that. What the heck. I've dealt with the same SA and she didn't offer to do any searching for me at other store? It just makes me sooo .