White marks on chanel woc

shijay

Member
Mar 24, 2016
277
446
Hi, does anyone know what this could be? I used my woc last 2 months ago and did not notice this. When I took it out to use today I noticed these white marks all over the front :sad:(( it didn’t go away with leather conditioner. It temporarily goes away with a bit of water and then comes back. Feeling so bummed:sad: it’s only a year old. Thanks for help. Thinking to send a pic to leather surgeons.

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Destiny757

Member
Apr 17, 2020
123
268
I’ve seen something similar on my WOC twice but never to this magnitude normally only a really small mark (like barely noticeable) and I can always just rub it off. I always thought I accidentally got deodorant on it somehow
 

weezer

Member
Mar 9, 2011
415
511
Somewhere near water
OP, I’m sorry to hear this happened to your WOC after one year.

I don’t have a WOC but this is the interior of one of my old caviar flaps and it too has a small white mark which does not go away to ministrations of conditioner or water.

I think it is likely peeling caviar...?

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Tuned83

Member
Apr 5, 2014
1,858
2,544
UK
I have small patches like this in my black caviar mini too. not in obvious places but def there. I think it's to do with the leather. I hope someone has some ideas as to how to fix...
 

Tuned83

Member
Apr 5, 2014
1,858
2,544
UK
OP, I’m sorry to hear this happened to your WOC after one year.

I don’t have a WOC but this is the interior of one of my old caviar flaps and it too has a small white mark which does not go away to ministrations of conditioner or water.

I think it is likely peeling caviar...?

View attachment 4840409
That's interesting :'(. I noticed my patches soon after purchase (as soon as I unboxed). I bought at Heathrow so difficult to exchange or return. It helped with the decision to stop buying Chanel..
 
Jun 22, 2008
377
461
NYC
Wow. I’m sorry thar happened to your WOC. It could either be peeling or it could have come in contact with bleach or some chemical that’s harsh.
 

shijay

Member
Mar 24, 2016
277
446
Oh wow. Didn’t think it was caviar peeling aahhh. I definitely didn’t have anything fall On it so I have no idea. Thanks for the suggestions ...guess I will take it to chanel. It’s within a year of purchase.
 

earthygirl

Member
Apr 20, 2018
325
345
So I have a caviar bag that had similar whitish marks. I applied conditioner and it would help temporarily but the marks would come back. Anyway, I was wearing it once and talking to a SA at Fendi and she recommended trying a leather cleaner. (I was going to sell the bag and buy a peekaboo.)Anyway, I used Cadillac leather cleaner and it did the trick! If it’s not peeling leather, then hopequally it’ll work for you.
 
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shijay

Member
Mar 24, 2016
277
446
Thanks for the reccos! So regular Cadillac conditioner didn’t help too much but this clear shoe polish conditioner thing did. I rubbed it on a bit with my finger and it seemed to improve the white marks. I can still tell they are there but much better. I think the leather rubbed off somehow. It’s really bothering me because I have just no clue how this could happen. I am pretty careful with my bags. And how I wouldn’t notice it! Oh well..trying to get over it. I thought about taking it to chanel since it’s less than one year but if the leather is truly rubbed off can they do anything anyway?? Don’t have much faith in their repairs and I don’t want it to become worse...any experience with chanel repairs?

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Sarah91755

Member
May 18, 2017
39
146
Thanks for the reccos! So regular Cadillac conditioner didn’t help too much but this clear shoe polish conditioner thing did. I rubbed it on a bit with my finger and it seemed to improve the white marks. I can still tell they are there but much better. I think the leather rubbed off somehow. It’s really bothering me because I have just no clue how this could happen. I am pretty careful with my bags. And how I wouldn’t notice it! Oh well..trying to get over it. I thought about taking it to chanel since it’s less than one year but if the leather is truly rubbed off can they do anything anyway?? Don’t have much faith in their repairs and I don’t want it to become worse...any experience with chanel repairs?

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shijay

Member
Mar 24, 2016
277
446
So I ended up taking it to chanel and they told me I shouldn’t have put any conditioner on it. Oops :sad: but the SA was very sweet and said she will take it for a service and touch up so I’m hoping for the best! She said it is complimentary as well. Yay. Let’s see what happens!