Where's the Quality Control????

LoveLapson

Rockstar
O.G.
Sep 26, 2007
272
75
NY
Sooooooo aggravated!!!! After painful hours of debate and ordering my Madison Patent Pouch in Plum, it comes to me today with a defect in the patent!!! It's about the size of a large thumbprint, right smack in the middle of the darn thing. It looks like ripples and actually feels rough!!!! I'm going to have to take a long trek to the Mall to show them and get an exchange........:tdown:
 

LVoeletters

only the best
Aug 13, 2011
6,337
176
constant state of wanting sparkle
I don't understand why that happens with coach, like they raised their prices but it seems they lowered their standards. my aunts always talked about how the old coach bags with the leather was always perfect from the get-go. LV, Chanel, Yves, I've never had a problem with quality control, but coach makes me do multiple trips too.. and thats always dangerous because then I always see something new I want!