I bought a Tods' D bag from Yoox a couple of months ago, and the handle broke off, and I'm sort of in a shock. I did not overload it, and I really expected better quality from such an expensive bag.
I need to find out where I can get it fixed; there is a Neiman Marcus close by but am not sure if they will fix bags that were not bought at their stores. What do I do? I emailed the online customer service at Tods.com; but they have not replied yet.
I need to find out where I can get it fixed; there is a Neiman Marcus close by but am not sure if they will fix bags that were not bought at their stores. What do I do? I emailed the online customer service at Tods.com; but they have not replied yet.