Hi everyone! I bought a Bally card holder when I was out of state in March, and then a week or two later decided it wouldn't work for me. I took it to my local Bally store... they told me their systems weren't synced (or something along those lines) and that they'd have to mail it back to the original store and corporate would send me a check in the mail.
I got confirmation of the processing in APRIL and they said I'd have the check within 2 weeks. It's June 10th, still nothing. I was trying to be patient but I talked to the SA and he said to get in touch with the GM at the original store I bought it from.
I'm pretty annoyed that I have to go through months of hassle for a return that was in the time frame, unused, etc. It makes me not want to shop from Bally ever again (this was my first purchase).
Thoughts? Should I even bother talking to the GM or go straight to Bally customer service?
I got confirmation of the processing in APRIL and they said I'd have the check within 2 weeks. It's June 10th, still nothing. I was trying to be patient but I talked to the SA and he said to get in touch with the GM at the original store I bought it from.
I'm pretty annoyed that I have to go through months of hassle for a return that was in the time frame, unused, etc. It makes me not want to shop from Bally ever again (this was my first purchase).
Thoughts? Should I even bother talking to the GM or go straight to Bally customer service?