I came home today and my new chanel diamond shine flap was left UNDER MY DOOR MAT . It's not like the door mat was even large enough to hide half of the package (they used a pretty big box). I don't understand how Saks can not require the Fedex drivers to get signatures for items of this much money. I live in an appartment building for God's sake. If you remember the recent horror story of classic chic: http://forum.purseblog.com/chanel/incredibly-mad-with-sa-at-saks-fifth-53152.html I think Saks is just asking for trouble.