EverM doesn't have a translator which is why I think they're not very well known to international patients. They speak basic English. Enough so that you can kakoo them to ask about your procedure and the price, but that's probably it.
Yes, that's my issue with them too.
Do they hire a rented in-house translator?
Like I've read before here there's some clinics who rent their in-house translator to come to their clinics if there's a foreigners patients. But we have to tell them so they can book it for you.