Hi everyone again,
I want to call all the various Hermès boutiques to find a gold Kelly pochette, but I've noticed that the 3-4 stores I've called are usually not very friendly or helpful. I know they have a policy of not selling Kellys or Birkins over the phone, and often they wouldn't even tell me their inventory. I assume that if you're a previous customer or have a relationship with an SA they'll help you, but unfortunately I've never bought from an actual H. boutique and don't have one near me.
A did find a very nice Hermès SA who says she's going to make some calls for me to find the KP I want; I'll talk to her soon and see. But if not, what might you suggest I do? I would even call H. boutiques in Europe if they'll help me (I'm in Michigan). Do all the H. stores have a list on their computers of H. customers, and they're only willing to help those customers over the telephone? And if so, is that list connected to all their stores worldwide? I wonder if someone were a H. customer and knew an SA, if they'd then be willing to sell a KP over the phone and ship it; perhaps they're sometimes a little more lenient with their purse rules for the KP. Thanks very much for any advice; I'm sure you all have much experience with hunting down bags and you could really help me. I need this for Christmas, so I have a little time but not enough to just wait around for an SA to possibly call me back. THANKS!
Adam
I want to call all the various Hermès boutiques to find a gold Kelly pochette, but I've noticed that the 3-4 stores I've called are usually not very friendly or helpful. I know they have a policy of not selling Kellys or Birkins over the phone, and often they wouldn't even tell me their inventory. I assume that if you're a previous customer or have a relationship with an SA they'll help you, but unfortunately I've never bought from an actual H. boutique and don't have one near me.
A did find a very nice Hermès SA who says she's going to make some calls for me to find the KP I want; I'll talk to her soon and see. But if not, what might you suggest I do? I would even call H. boutiques in Europe if they'll help me (I'm in Michigan). Do all the H. stores have a list on their computers of H. customers, and they're only willing to help those customers over the telephone? And if so, is that list connected to all their stores worldwide? I wonder if someone were a H. customer and knew an SA, if they'd then be willing to sell a KP over the phone and ship it; perhaps they're sometimes a little more lenient with their purse rules for the KP. Thanks very much for any advice; I'm sure you all have much experience with hunting down bags and you could really help me. I need this for Christmas, so I have a little time but not enough to just wait around for an SA to possibly call me back. THANKS!
Adam