Well...at some point I was bound to put something on the eBay forum. So I sell one of my hardly used anymore Coach shoulderbag (Janice's Legacy). It gets purchased, the buyer receives it ....and....the only complaint is "you stated the wrong size on your listing". I did some research on the Coach site upon listing my item...(I dont trust my own measureing techniques) and used the measurements from the Janice Legacy listed 10 3/4(L) x10(H) x4 1/2 (W). This shoulder bag still sells for about $248.00 The buyer measured the bag as 9x7x4.5...I just don't get it. I offered her a refund if she was not pleased with the purchase...buyer pays for shipping. I got an email from the buyer who stated that the shipping wasn't worth it...the bag was, but she reminded me again that the size was not correct as I listed.:shame: The buyer purchased the bag for way below the $250.00 of a new one (Mine was in great shape, I'm one of those females who babies her handbags). Sorry, I know this sounds so minor compared to the other horror stories I've read I just needed to scratch my head and get it off my chest.