What's going on with the USA website?!

[BirdieK]

Is the LV site down for anyone else? I’ve tried loading from multiple devices/desktops but can only load part of the main page. No previous bookmarks work.

 

[3dbuyer]

The site is up but I’m having issues logging into my account. I just came here to see if anyone else was having issues. Glad to know it’s not just me. Maybe they are updating inventory?

 

[BirdieK]

And its back up. Had hopes it was tied to a big product release but seems it was due to another cloud services ddos attack. No new restocks.

 

[3dbuyer]

Darn…I was hoping too

 

[valerian]

There are reports of a massive internet outage going on - it's possible that LV's services are tangentially affected by it. https://www.theverge.com/2021/7/22/...n-steam-banks-trading-gaming-more-911-systems

 

[BirdieK]

The site is up but I’m having issues logging into my account. I just came here to see if anyone else was having issues. Glad to know it’s not just me. Maybe they are updating inventory?

I had hoped so too! Was frantically checking (or trying to check) my wish list but seems the bots got our hopes up for nothing - this time

 

[trippinonsunshine]

Bought an item - received last Friday and knew immediately this wasn't for me so packaged up to return. Logged on to website - can't get a human being via chat to secure the return, nor is there any means to access online. I searched through return and delivery section ---nada. SO I call and get a client advisor who takes me through the paces, criteria for returning, how to package (despite me prefacing that I know all of this and just need to register the return) only to then say that part of the website is down and won't be available until almost a week later (10/14) -- WTH?

I never heard of this before. I need to sit on this item a week before I can get authorization to return??? Lunacy.

 

[LVlvoe_bug]

I wonder if they are doing something to the site. A bunch of items I was saving on my wishlist are now gone off the site and I get an error message when I search for them…

 

[trippinonsunshine]

I wonder if they are doing something to the site. A bunch of items I was saving on my wishlist are now gone off the site and I get an error message when I search for them…

Maybe - they should post something, if that is the case. Thanks.

 

[smallfry]

Hope you don’t mind me asking here, but does anyone know why sometimes the express shipping options are available and sometimes standard shipping is the only choice?

 

[Bakerqueen]

When you purchased online, can you return it at LV store?

 

[MCBadian07]

When you purchased online, can you return it at LV store?

Yes you can! I have done it many times

 

[cali_to_ny]

You can also just return with the included return label (make sure you take a photo of it before shipping and get a UPS receipt if you can). I have never had an issue with them crediting a return even if I haven't indicated the return in the online order profile.

 

[Bakerqueen]

Yes you can! I have done it many times

You can also just return with the included return label (make sure you take a photo of it before shipping and get a UPS receipt if you can). I have never had an issue with them crediting a return even if I haven't indicated the return in the online order profile.

Thank you

 

[MCBadian07]

You can also just return with the included return label (make sure you take a photo of it before shipping and get a UPS receipt if you can). I have never had an issue with them crediting a return even if I haven't indicated the return in the online order profile.

Unfortunately we don't have the return labels with Canadian packages. I think because it's shipped from the US warehouses and gets returned to a local Canadian warehouse.