This is jewelry related, but since it's an ethical question, I decided to post it here. Mods, feel free to move to Jewelry Box if necessary...
I ordered a pearl bracelet about a week ago from a BIG retailer (not like a little boutique or anything). When I opened the box today, there was two velvet boxes inside. One was the bracelet I ordered, the other was a 1 ct. diamond bracelet I didn't order. I never looked at it on the site or put it in the cart or anything. It's not on the packing slip so I didn't pay for it. At first I thought maybe it was a gift with purchase, but I checked the website and it was definitely a mistake. The diamond bracelet is much more expensive than the pearl one I payed for...
So if you were me what would you do? Would you send an email to cs? Call them? Keep it?
I ordered a pearl bracelet about a week ago from a BIG retailer (not like a little boutique or anything). When I opened the box today, there was two velvet boxes inside. One was the bracelet I ordered, the other was a 1 ct. diamond bracelet I didn't order. I never looked at it on the site or put it in the cart or anything. It's not on the packing slip so I didn't pay for it. At first I thought maybe it was a gift with purchase, but I checked the website and it was definitely a mistake. The diamond bracelet is much more expensive than the pearl one I payed for...
So if you were me what would you do? Would you send an email to cs? Call them? Keep it?