(Backstory- I contacted an ebay member who bought a HORRID fake speedy through the seller's feedback, she got it all worked out, but asked for help finding a real one...so this question is for her..lol.)
So, she bought the Speedy 30, which was pictured with the lock on the hangtag- bag looks good, auction lists it as coming with the keys and lock.
The first weird thing that happened is that her high bid was $451.00. She and her husband swear that the auction ended at $400, but when she got her paypal invoice, it was for the full amount- $451.00. Outbid at the last minute? Shill bid? Hard to tell, but she ended up paying $451.00 for the bag.
Then..she sent a message to the seller asking when it had shipped, and he responded:
Hello
Yes, I shipped today. There was a small problem though. I could not find the keys to the lock that is on the bag. So I took the lock from another LV I have and attached it to the zipper. That way you can lock it. The keys are in the pouch on the inside of the bag. Sorry for the inconvenience, let me know if you have any questions, Shawn
Isn't that strange??? So the bag will have 2 locks, but the one on the hangtag doesn't come off? Or did he saw the locked lock off? Weird!
She asked me what she should do, and I really don't know what to tell her. If I spent $451.00 on a used Speedy and then found that the lock was stuck (when it was advertised as coming with the lock and keys) I would be ticked.
I'm thinking that she could ask for some kind of refund..I don't know. What would you do? Return the bag? Request a partial refund because it isn't as described, and the lock is stuck on it? Be thankful that he sent an extra lock?
Another thing that bothers me is that he didn't contact her BEFORE shipping the bag! He shipped the bag, and then sent her the message about the lock problem.
I don't know, would this be a huge problem for you?
So, she bought the Speedy 30, which was pictured with the lock on the hangtag- bag looks good, auction lists it as coming with the keys and lock.
The first weird thing that happened is that her high bid was $451.00. She and her husband swear that the auction ended at $400, but when she got her paypal invoice, it was for the full amount- $451.00. Outbid at the last minute? Shill bid? Hard to tell, but she ended up paying $451.00 for the bag.
Then..she sent a message to the seller asking when it had shipped, and he responded:
Hello
Yes, I shipped today. There was a small problem though. I could not find the keys to the lock that is on the bag. So I took the lock from another LV I have and attached it to the zipper. That way you can lock it. The keys are in the pouch on the inside of the bag. Sorry for the inconvenience, let me know if you have any questions, Shawn
Isn't that strange??? So the bag will have 2 locks, but the one on the hangtag doesn't come off? Or did he saw the locked lock off? Weird!
She asked me what she should do, and I really don't know what to tell her. If I spent $451.00 on a used Speedy and then found that the lock was stuck (when it was advertised as coming with the lock and keys) I would be ticked.
I'm thinking that she could ask for some kind of refund..I don't know. What would you do? Return the bag? Request a partial refund because it isn't as described, and the lock is stuck on it? Be thankful that he sent an extra lock?
Another thing that bothers me is that he didn't contact her BEFORE shipping the bag! He shipped the bag, and then sent her the message about the lock problem.
I don't know, would this be a huge problem for you?